Welcome to the Chronic Pain Simplified Inc. website (“Chronic Pain Simplified Site” or the “Site”), an online subscription information and educational communications service provided by Chronic Pain Simplified Inc. (“Chronic Pain Simplified” or “We” or “Us” or “Our”). These are our terms and conditions for using the Site. These terms and conditions apply to all visitors and users of the Site and your use signifies your agreement to be bound by these terms. If you disagree with any part of these terms, then please do not access the Chronic Pain Simplified Site. Chronic Pain Simplified may modify these terms and conditions at any time, and such modifications shall be effective immediately upon posting the modified terms and conditions on Chronic Pain Simplified Site. You agree to review these terms and conditions periodically to be aware of such modifications, and accessing or using the Site constitutes your acceptance of the agreement as it appears at the time of your access or use. Chronic Pain Simplified reserves the right to change, suspend or discontinue all or any aspects of the Site at any time without prior notice. This policy is intended to cover the uses for all of the Site, although additional conditions, restrictions and privacy policies may apply.

Intellectual property

The marks “Chronic Pain Simplified,” “Soft Tissue Injury Simplified,” “Sports Performance Simplified,” and the Chronic Pain Simplified logo are trademarks and/or service marks of Chronic Pain Simplified Inc. Unless otherwise noted, all site content (including but not limited to all information, software, text, displays, images, video and audio and the design, selection and arrangement thereof) is copyrighted and the exclusive property of Chronic Pain Simplified Inc. The aforementioned content of the Chronic Pain Simplified Site is protected by US, Canadian and international copyright laws. Violation of this Section is strictly prohibited without the express, written permission of Chronic Pain Simplified, Inc. You may not copy, reproduce, share, forward, republish, upload, distribute, post, display, transmit or frame any of these materials without the prior written consent of the copyright owners. You may view and display these materials on a single computer for personal, noncommercial use only, so long as: you do not alter or modify the materials in any way; you include all applicable notices and disclaimers (including copyright notices); you do not use the materials in a way that suggests an association with Chronic Pain Simplified Inc. or an affiliated Chronic Pain Simplified entity. You understand and agree that title to these materials shall not pass to you or any other user.


Medical Disclaimer

The content, products, and information offered herein are intended to educate consumers on health care and medical issues that may affect their daily lives. Nothing in the content, products or information on this Site should be considered or used as a substitute for medical advice, diagnosis or treatment. This Site does not constitute the practice of any medical, nursing or other professional health care advice, diagnosis or treatment. You should always talk to your health care provider for diagnosis and treatment, including your specific medical needs. None of the information or products offered through this website represents or warrants that any particular product or information is safe, appropriate or effective for you. We encourage and advise users to always seek the advice of a physician or other qualified health care provider with any questions regarding personal health or medical conditions. If you have or suspect that you have a medical problem or condition, please contact a qualified healthcare professional immediately. If you reside in Canada or the United States and are experiencing a medical emergency, please call 911 or call for emergency medical help.


Intended for users 18 and older

The Site is intended for use by individuals 18 years of age or older. The Site is not directed for use by children under the age of 18. Users under the age of 18 should enlist the assistance of a parent or guardian to use this site. If you use any part of the Site requiring secure access, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

You agree that you will not:

• Upload or transmit any communications or content of any type that may infringe or violate any rights of any party.

• Use this Site for any purpose in violation of local, state, provincial, national or international laws.

• Use this Site as a means to distribute advertising or other unsolicited material to any third party.

• Use this Site to post or transmit material that is unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful or embarrassing to any other person or entity.

• Attempt to disable, hack or otherwise interfere with the proper functioning of this Site.


Forum Disclaimer

The forum is provided for the purpose of encouraging discussion amongst the members viewing the information on the Chronic Pain Simplified Site. Our intention in every communication is to be respectful of all persons and viewpoints and we hope that all members and visitors on the discussion forum hold themselves accountable to the same high standard.

All communications made available as part of the discussion forum and any opinions, advice, statements or other information contained in any messages posted or transmitted are the responsibility of the author of that message and not of Chronic Pain Simplified unless Chronic Pain Simplified is specifically identified as the author of the message.

The fact that a particular message is posted on or transmitted using our forum does not mean that Chronic Pain Simplified has endorsed that message in any way or verified the accuracy, completeness or usefulness of any message.

Visitors to the forum are encouraged to report any objectionable message by contacting us at [email protected] with the URL. Forum moderators have the ability to remove objectionable messages and will make every effort to do so, within a reasonable time frame, if it is determined that this is necessary.


Forum Terms of Use

By registering or logging in to the forum you are attesting that you understand and will comply with the following rules of forum use.

As a user, you agree, through acceptance of these terms and conditions and through your use of this service, that you will not use this forum facility to post any material which is knowingly false and/or defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of a person’s privacy, or otherwise a violation of any law.

As a user, you agree, through acceptance of these terms and conditions and by visiting or logging in to this forum, that you will not knowingly subvert the functionality of the forum system. This includes any action that manipulates the underlying software application or other technologies in order to interrupt the service, access information or otherwise derive results that are not part of the intended purpose of this discussion forum. Actions of that nature will be considered “malicious misuse” and Chronic Pain Simplified reserves the right to revoke membership of the forum and take appropriate legal action if at any time we suspect any user of having such intentions.

As a user, you agree not to post any copyrighted material unless the copyright is owned by you or by the forum topic owners. By submitting content to the forums you are attesting that you are the original author of the work and that any citation or appropriation of other people’s work within its content has been appropriately referenced or otherwise cleared and approved by the relevant copyright holder. Any work submitted to the forum remains the property of you, the author, and will be publicly attributed as such via your forum display name.

By submitting content, users grant Chronic Pain Simplified royalty-free and irrevocable permission to reproduce, download, print, distribute, publish, display, edit, modify, create derivative works from and otherwise use your submission for any purpose, in any form, and on any media.

If you believe that your work has been used in a way that constitutes copyright infringement, contact the Chronic Pain Simplified at [email protected] with a description of the work, its location on the site and a statement that it is not authorized by the copyright owner, its agent or the law.

Chronic Pain Simplified is not responsible for copyright infringements made by any third party resulting from the publication of your content on the forum website.

Moderators will monitor discussion forums and have the right to remove part or all of your post without warning if it is believed that forum rules are being broken. If a user repeatedly breaks the rules, then they may be permanently prevented from registering, logging in and/or posting.

The following activities will not be tolerated on this forum:

  • Posting material that is unlawful, insulting, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful or embarrassing to any other person or entity as determined by Chronic Pain Simplified in its sole discretion.
  • Posting material that infringes on the rights of any third party, including but not limited to breach of copyright, intellectual property, privacy or publicity rights.
  • Invading someone’s privacy including but not limited to posting anyone’s personal details without their permission.
  • Posting advertisements of solicitations for business.
  • Impersonating or falsely claiming to represent another person or organization.
  • Allowing another person to use your credentials for posting or viewing comments.
  • Posting the same note more than once or “spamming”.
  • Divulging any information on the forum, beyond its intended remit such as distributing information from restricted forum areas to visitors or users that are not members of the forum.

Chronic Pain Simplified reserves the right at its sole discretion to do any or all of the following:

  • Remove communications that fail to conform with these terms of use.
  • Terminate a user’s access to the entire Site or specific features such as the forum.
  • Edit or delete any communications posted on the forum regardless of whether such communications violate the forum rules of use.



One-time and recurring charges. A valid credit card number, expiration date and card security code is required for all purchases. If we are unable to charge the full cost of your purchase to the credit card you provide, we may cancel your order or request an alternate form of payment. Chronic Pain Simplified’s designated credit card processor/payment gateway will collect your credit card information and related personal information for its use in processing your payment for the products or subscriptions ordered by you. Any complaints or grievances regarding the processing of your payment should be addressed to Chronic Pain Simplified at the contact information given below. You understand that the prices for products and subscriptions may be changed from time to time, but that the website will reflect current prices. You are solely responsible for all charges and applicable fees (including delivery charges, taxes and any fees assessed by your bank) associated with your order.

Order limitations. We reserve the right to reject any order you place with us, or to limit quantities on any order, without giving any reason. If we reject your order, we will generally attempt to notify you using the email address you gave us when you placed the order.

Account Termination. Chronic Pain Simplified may, in its sole discretion, terminate your account or your use of the Site at any time. You are personally liable for any orders that you place or charges that you incur prior to termination.

Automatic Renewal and Subscription-Based Products. Chronic Pain Simplified offers the information available on the Site on a subscription basis. You may subscribe for a single 24 hour period, on a monthly basis or for a period of one year. If you choose either a monthly or yearly subscription at the time of your purchase you agree such subscription will automatically renew at the frequency disclosed to you at the time of your initial purchase (i.e., monthly or annual basis).

By choosing monthly or yearly subscription you acknowledge and agree your subscription will automatically renew, and unless you cancel, you authorize us to charge your payment card for the subscription you purchased, plus applicable shipping and handling, and taxes. The charges will typically occur on or around the same day of the month as your initial purchase, although some charges may be delayed for business or legal reasons. Certain subscription services such as Chronic Pain Simplified and digital products are not physical products, and thus, are not shippable. Your automatic subscription will continue until you or Chronic Pain Simplified cancels your order. If there are any changes to your subscription terms, such as pricing, frequency, date of charge or any other items, we will take commercially reasonable efforts to inform you in writing of such change. You may modify or cancel your subscription at any time.

Cancellation Policy.  Chronic Pain Simplified subscriptions are not transferable and may only be used by the individual who signed up for the account. If you cancel your subscription, you will no longer have access to any Chronic Pain Simplified content through the Chronic Pain Simplified website. Cancellations take effect immediately, which means your account will be shut down at the moment of cancellation.  In order not to lose access to the Site for the term for which you’ve already paid, please check your renewal date and cancel as close to the end of your date as possible.

Return Policy. Please note that all digital products are non-refundable.  The graphics are downloadable digital images and will be available on your account after purchase, whether you have an active subscription or not.  You may cancel your subscription at any time within your billing cycle to avoid further credit card charges but you will not be refunded for charges already processed.


Accounts & Passwords

Chronic Pain Simplified requires you to create an account in order to enjoy full access to the information available on the site, as well as access to the forum. You agree to provide and maintain accurate, current and complete information for your accounts, including as applicable, your name, contact, and payment information. You agree not to impersonate or misrepresent your affiliation with any person or entity, including using another person’s username, password or other account information, or another person’s name or likeness, or if applicable, provide false details for a parent or guardian. You agree that we may take steps to verify the accuracy of the information you provide.

You are responsible for maintaining the confidentiality of your username and password, and you are responsible for all activities under your account. You may not share your password or other login information with any person; any use of your account by any person other than yourself is grounds for suspension or termination of your account. You agree to promptly notify us of any unauthorized use of your username, password or other account information, or of any other breach of security that you become aware of involving your account or the Chronic Pain Simplified Services. You agree not to use the account, username or password of any other account holder at any time. Chronic Pain Simplified will not be liable for any loss that you incur as a result of someone else using your password, either with or without your knowledge.

We have adopted and implemented a policy that provides for the suspension or termination, in appropriate circumstances and in our sole and absolute discretion, of the accounts of users who violate these Terms, are infringers of copyright (see Intellectual Property) or engage in, encourage or advocate for illegal conduct.



You agree that you will indemnify and hold Chronic Pain Simplified, Inc. harmless from any claims, damages, losses, liabilities, judgments, costs or expenses (including reasonable attorneys’ fees and costs) resulting from your violation of these Terms or arising out of a claim by a third party relating to materials you have posted or other actions taken by you on the Site and to fully cooperate in Chronic Pain Simplified Inc’s defence against any such claims.


Disclaimer of Warranty

You understand and agree that Chronic Pain Simplified Site and any Products, Content or Information contained on or provided by Chronic Pain Simplified Site is provided on an “as is” basis. Chronic Pain Simplified does not make any express or implied warranties, representations or endorsements whatsoever (including without limitation, warranties of title or non-infringement, or the implied warranties of merchantability or fitness for a particular purpose) with regard to any merchandise, or information provided through the Site. In addition, Chronic Pain Simplified does not guarantee that use of Chronic Pain Simplified Site will be free from technological difficulties including but not limited to, unavailability of information, downtime, service disruptions, viruses or other harmful components and you understand that you are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for the accuracy of data input and output.


Errors on Chronic Pain Simplified Site

Content, prices, and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Chronic Pain Simplified reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged.


Limitations of Liability

The use of this Site is entirely at your own risk and in no event shall Chronic Pain Simplified be liable for any direct, indirect, incidental, consequential, special, exemplary, punitive or any other monetary or other damages, fees, fines, penalties or liabilities (whether foreseeable or unforeseeable) arising out of or relating in any way to this Site and/or products, content or information provided herein or to your (or any third party’s) use or inability to use the Site, or to your placement of content on the Site or to your reliance upon information obtained from or through the Site, whether based in contract, tort, statutory or other law. Your sole and exclusive remedy for dissatisfaction with this Site is to stop using the Site. User hereby acknowledges that this paragraph shall apply to all content, merchandise, and information available through the Site. By agreeing to these terms you are waiving your right to trial by jury or to participate in a class action or representative proceeding.


Links to third party websites

The Site contains links to other sites operated by third parties, including but not limited to Third Party Sites that may display the Chronic Pain Simplified trademarks. These links are available for your convenience and are intended only to enable access to these Third Party Sites and for no other purpose.

Chronic Pain Simplified does not warrant or make any representation about the substance, quality, functionality, accuracy, fitness for a particular purpose, merchantability or any other representation about any Third Party Site or its content. A link to a Third Party Site on the Chronic Pain Simplified Site does not constitute sponsorship, endorsement, approval or responsibility for any Third Party Site. Chronic Pain Simplified makes no representation or warranty as to any products or services offered on any Third Party Site. The conditions of use and privacy policy of any Third Party Site may differ substantially from the conditions of use and legal notices that apply to your use of the Site. Please review the conditions of use for all Third Party Sites for more information about the terms and conditions that apply to your use of Third Party Sites.


Contact information

If you have any questions about the Site, please contact us at [email protected].


Effective: May 2017









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